Payment Methods

Last Updated: August 11, 2026

At FRAGGA D’ORIENT, we are committed to providing a secure, transparent, and seamless payment experience for our international customers.

The payment methods available for your order may vary depending on your selected country or region, currency, device, payment provider, and other eligibility requirements.

The payment options currently available to you will always be displayed during checkout before you complete your purchase.

1. AVAILABLE MARKETS

FRAGGA D’ORIENT currently offers online shopping in the following countries and regions:

  • Argentina

  • Brazil

  • Chile

  • Colombia

  • Costa Rica

  • Curaçao

  • Ecuador

  • El Salvador

  • France

  • Italy

  • Mexico

  • Panama

  • Paraguay

  • Peru

  • Portugal

  • Dominican Republic

  • Spain

  • United States

  • Uruguay

  • Venezuela

Product availability, payment methods, currencies, shipping options, taxes, duties, and other checkout conditions may vary depending on the selected market.

2. PAYMENT METHODS

To complete your purchase at www.fraggadorient.com, you will be asked to select one of the payment methods available for your country or region.

Depending on your location and the payment services available at the time of purchase, checkout may offer one or more supported payment methods.

The payment methods displayed during checkout are the payment methods currently available and eligible for your transaction.

FRAGGA D’ORIENT may add, remove, restrict, or modify available payment methods depending on:

  • Customer location.

  • Selected market.

  • Currency.

  • Payment provider availability.

  • Transaction value.

  • Device or browser.

  • Fraud-prevention requirements.

  • Regulatory requirements.

  • Technical availability.

A payment method being available in one country does not necessarily mean that it will be available in another country.

3. CURRENCY

Depending on the market selected on www.fraggadorient.com, product prices may be displayed in the currency configured for that country or region.

The currency applicable to your transaction will be clearly displayed during checkout before payment is submitted.

Where local-currency checkout is available, your order may be processed in the currency displayed at checkout.

In certain circumstances, a payment provider or issuing bank may perform currency conversion independently.

If your credit card, debit card, bank account, or other payment method is denominated in a currency different from the currency of your purchase, your bank or payment provider may:

  • Convert the transaction into your account currency.

  • Apply its own exchange rate.

  • Apply foreign transaction fees.

  • Apply international processing fees.

  • Apply other charges permitted under its terms.

FRAGGA D’ORIENT does not control exchange rates or additional charges independently imposed by your bank, card issuer, or payment provider.

We recommend contacting your financial institution directly if you require information about currency conversion or international transaction fees.

4. PAYMENT AUTHORIZATION

When an order is submitted, your selected payment method may be subject to authorization and verification by the applicable payment provider or financial institution.

Your payment may be declined or require additional verification for reasons including:

  • Insufficient funds.

  • Incorrect payment information.

  • Bank security restrictions.

  • Fraud-prevention measures.

  • International transaction restrictions.

  • Authentication requirements.

  • Payment-provider limitations.

FRAGGA D’ORIENT does not control decisions made independently by your card issuer, bank, or payment provider.

If a transaction is declined, we recommend contacting your financial institution or selecting another payment method available during checkout.

5. PAYMENT SECURITY

Payments made through FRAGGA D’ORIENT are processed using secure ecommerce and payment technologies provided by authorized third-party payment service providers.

Depending on the selected payment method, your payment information may be transmitted directly to the relevant payment provider for authorization and processing.

FRAGGA D’ORIENT does not necessarily receive or store complete payment-card credentials when those details are processed directly by an authorized payment provider.

We may use reasonable security and fraud-prevention measures to protect our customers and our online store.

In certain cases, an order may be temporarily held while additional payment or identity verification is completed.

For more information regarding personal information and payment-related data, please review our Privacy Policy.

6. PAYMENT CONFIRMATION

Once your payment has been successfully authorized and the order has been accepted, you will receive an order confirmation through the contact information provided during checkout.

Your order will then proceed to preparation and fulfillment.

Receiving an automated acknowledgment does not necessarily mean that an order has been finally accepted where additional:

  • Payment verification.

  • Fraud-prevention checks.

  • Inventory checks.

  • Regulatory checks.

  • Shipping eligibility checks.

are required.

For more information regarding order acceptance, please review our Terms & Conditions.

7. PAYMENT VERIFICATION AND FRAUD PREVENTION

To protect our customers and FRAGGA D’ORIENT against unauthorized transactions, we may perform reasonable verification procedures before processing an order.

In certain circumstances, we may request additional information to confirm:

  • Customer identity.

  • Billing information.

  • Payment authorization.

  • Delivery information.

  • Order legitimacy.

An order may be delayed or cancelled when there are reasonable grounds to suspect fraud, unauthorized use of a payment method, identity misuse, or other unlawful activity.

If an order is cancelled after payment has been successfully collected, the applicable refund will be processed in accordance with our policies.

8. UNAVAILABLE PRODUCTS

Product availability is subject to change.

In the unlikely event that a product becomes unavailable after your order has been submitted, FRAGGA D’ORIENT will contact you using the information associated with your order.

Depending on the circumstances, we may:

  • Cancel the unavailable product and issue the applicable refund.

  • Offer an alternative product, subject to your approval.

  • Fulfill the remaining available products.

  • Cancel the entire order at your request where applicable.

We will not substitute a product with another fragrance without your consent.

Where only part of an order can be fulfilled, you will only be charged for products that are ultimately supplied, subject to any applicable shipping arrangements communicated to you.

9. TAXES, DUTIES, AND IMPORT CHARGES

Taxes, duties, customs charges, or import fees applicable to an international order depend on the destination country and the way the applicable market has been configured.

Depending on your destination, these amounts may:

  • Be included in the displayed price.

  • Be calculated during checkout.

  • Be collected at checkout.

  • Be payable separately upon import or delivery.

Where duties, taxes, or import charges are not expressly included or collected by FRAGGA D’ORIENT, the recipient may be responsible for paying them directly to the relevant authority, carrier, customs broker, or other authorized party.

FRAGGA D’ORIENT does not control charges independently imposed by foreign customs or tax authorities and cannot always predict their amount.

We recommend reviewing the applicable import requirements for your destination before completing an international purchase.

For additional information, please review our Shipping Policy.

10. INTERNATIONAL TRANSACTION FEES

Because FRAGGA D’ORIENT serves customers internationally, your card issuer, bank, or payment provider may classify certain purchases as international transactions.

Your financial institution may independently apply:

  • International transaction charges.

  • Foreign exchange charges.

  • Currency-conversion fees.

  • Cross-border processing fees.

These charges, where applicable, are determined by your financial institution and are not collected or controlled by FRAGGA D’ORIENT.

Please contact your bank or payment provider directly for additional information regarding their fees.

11. PAYMENT IN A DIFFERENT CURRENCY

If your payment method is denominated in a currency different from the currency shown during checkout, your bank or payment provider may convert the transaction.

The final amount reflected on your bank or card statement may therefore vary slightly as a result of:

  • Exchange rates.

  • Conversion timing.

  • Bank charges.

  • Payment-provider fees.

Any currency conversion performed independently by your financial institution is governed by that institution’s terms.

12. REFUNDS

Approved refunds will generally be issued to the original payment method used for the purchase, whenever reasonably possible.

Once FRAGGA D’ORIENT processes a refund, the time required for the funds to appear in your account depends on:

  • Your bank.

  • Card issuer.

  • Payment provider.

  • Payment method.

  • Applicable financial network.

FRAGGA D’ORIENT does not control the internal processing time of financial institutions.

For complete information regarding refund eligibility, returns, exchanges, damaged products, and processing procedures, please review our Returns & Refunds Policy.

13. PROMOTIONAL CODES AND DISCOUNTS

Where a promotional code, discount, gift, or special offer is available, its conditions will be displayed or communicated as part of the applicable promotion.

Promotional codes may:

  • Be subject to expiration dates.

  • Apply only to selected products.

  • Apply only to selected markets.

  • Require a minimum purchase.

  • Be limited to one use.

  • Be incompatible with other promotions.

When a refund is issued for an order purchased using a discount, the refund will generally correspond to the amount actually paid for the returned product.

Additional conditions are described in our Terms & Conditions and Returns & Refunds Policy.

14. PAYMENT METHOD AVAILABILITY BY COUNTRY

Payment methods may differ between the markets supported by FRAGGA D’ORIENT.

For example, a digital wallet, card network, bank-based payment method, or accelerated checkout option available in the United States may not necessarily be available in France, Colombia, Brazil, or another market.

The checkout at www.fraggadorient.com automatically displays the payment options currently available for the selected market and transaction.

For this reason, the checkout page should always be considered the most current source of payment-method availability.

15. CHANGES TO PAYMENT METHODS

FRAGGA D’ORIENT may periodically add, remove, or update supported payment methods.

Changes may occur as a result of:

  • Payment-provider availability.

  • Changes in supported markets.

  • Regulatory requirements.

  • Security requirements.

  • Currency support.

  • Technical changes.

  • Commercial decisions.

The most current payment options will always be displayed during checkout.

16. CUSTOMER RESPONSIBILITY

Before completing a purchase, customers are responsible for:

  • Selecting the correct country or region.

  • Reviewing the currency displayed.

  • Confirming the final order total.

  • Providing accurate billing information.

  • Using an authorized payment method.

  • Reviewing any applicable taxes or import information.

  • Ensuring that the payment method can process the selected currency.

By completing payment, you confirm that you are authorized to use the selected payment method.

17. CONNECTION WITH OUR OTHER POLICIES

Payment and billing matters should be read together with the following FRAGGA D’ORIENT policies:

Terms & Conditions
For order acceptance, pricing, payment authorization, product availability, and contractual terms.

Shipping Policy
For delivery times, shipping costs, customs, taxes, duties, and international transportation.

Returns & Refunds Policy
For return eligibility, refunds, exchanges, defective products, and refund processing.

Privacy Policy
For information regarding how payment-related and personal information is processed.

18. CONTACT US

If you have questions regarding a payment, transaction, currency, refund, or existing order, please contact:

FRAGGA D’ORIENT

Carrera 13 A #12-28, Office 202
Bogotá D.C. 110321
Colombia

Website: www.fraggadorient.com
Email: fraggadorient@gmail.com
Telephone: +57 301 6563172

When contacting us about an existing order, please include your order number and the email address associated with the purchase.

For security reasons, please do not send complete credit card numbers, card security codes, passwords, or banking credentials by email or chat.

FRAGGA D’ORIENT
International Perfumery